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Terms of Service

Last updated 24 July 2026

About These Terms

These Terms of Service govern your use of EventLinqs, including the website at www.eventlinqs.com.au, any associated mobile experience, and every related service. By creating an account, buying a ticket, or listing an event, you agree to these terms. If you do not agree, please do not use the platform.

EventLinqs is operated by Lawal Adams, trading as EventLinqs, ABN 30 837 447 587, PO Box 141, Newcomb VIC 3219, Australia. In these terms, “EventLinqs”, “we”, “us” and “our” mean that entity, and “you” means the person or organisation using the platform.

Some parts of the platform have their own terms. The Refund and Ticket Policy governs refunds and ticket conditions. The Organiser Agreement governs anyone who lists or sells events. The Privacy Policy governs personal information. Those documents form part of your agreement with us.

Our Role

EventLinqs is a ticketing platform. We provide the technology that lets independent organisers list events, sell tickets, and manage attendees.

The organiser, not EventLinqs, is the seller of the ticket and the provider of the event. We are not the event producer, promoter, venue operator, or co-organiser of any event listed on the platform, unless we say so explicitly on the event itself.

For payments, EventLinqs acts as the organiser's limited payment collection agent. We collect the ticket money from you, hold it, and pay the organiser after the event. A payment made to EventLinqs discharges your obligation to pay the organiser for that ticket. Payments are processed by Stripe, and by paying you also accept Stripe's terms.

Eligibility

You must be at least 16 years old to hold an EventLinqs account. If you are under 18, you confirm that a parent or guardian has agreed to these terms on your behalf and accepts responsibility for your use of the platform.

To sell paid tickets you must be at least 18, legally capable of entering contracts, and able to meet the requirements in the Organiser Agreement, including identity verification.

Individual events may carry their own age restrictions set by the organiser or the venue. Meeting our eligibility requirements does not entitle you to enter an age-restricted event.

Your Account

You are responsible for the accuracy of the information you give us, and for keeping it current. Your name and email address matter: tickets, refunds, and cancellation notices all depend on them.

Keep your password confidential. You are responsible for activity carried out through your account, unless it results from our own failure. If you believe your account has been accessed without your permission, tell us promptly at hello@eventlinqs.com so we can secure it.

Accounts are personal. Do not sell, share or transfer your account to anyone else. Organisations may give access to staff through the roles provided in the dashboard rather than by sharing a login.

Buying Tickets

When you buy a ticket, you enter a contract with the organiser for attendance at that event, and a contract with us for the ticketing service. A ticket is a licence to attend a specific event on the stated date, subject to the organiser's conditions of entry and the venue's rules.

Your order is confirmed when we issue your ticket and send confirmation, not when you submit payment details. Occasionally an order cannot be completed, for example where the last tickets sell during checkout or a listing contained a pricing error. Where that happens we refund you in full.

Ticket conditions, transfers, resale limits, and entry requirements are set out in the Refund and Ticket Policy.

Fees and Pricing

EventLinqs charges a single fee of 3.5% + AUD 0.99 per paid ticket. That is the whole fee: card processing is included in it and is not charged separately. Free events carry no fees.

These are the current published rates, read live from our pricing system. Organisers may be on a promotional or negotiated rate, in which case the rate that applies to their event is the one charged.

All-in pricing. The total amount you will pay, including every unavoidable fee, is shown to you on the event page as soon as you select tickets, before you commit to buy, and again at checkout. We do not reveal compulsory fees only at the final step.

Organisers choose whether to pass fees on to you or absorb them. Where fees are absorbed, the displayed ticket price already includes them and the checkout says so.

Prices are in Australian dollars and are inclusive of GST where GST applies. The organiser is responsible for GST on the ticket price.

Refunds

Refunds are governed by the Refund and Ticket Policy, which forms part of these terms. In summary: a cancelled event is refunded in full including all fees, a rescheduled event gives you the choice of keeping your ticket or taking a full refund, and change of mind carries no automatic right to a refund.

Nothing in these terms limits your rights under the Australian Consumer Law where those rights cannot lawfully be excluded.

If You Run Events

Listing or selling an event on EventLinqs means you also agree to the Organiser Agreement, which covers fees, payouts, cancellation obligations, chargeback liability, and prohibited events. Where these terms and the Organiser Agreement conflict on an organiser matter, the Organiser Agreement applies.

Acceptable Use

You must not use EventLinqs to:

  • Buy tickets using bots, scripts, or multiple accounts to get around published purchase limits.
  • Resell tickets above the total amount you paid, or resell for commercial gain in breach of Australian ticket resale laws.
  • Scrape, crawl, or harvest data from the platform without our written permission, or attempt to extract another user's personal information.
  • Raise a chargeback you know to be unfounded, or provide false information to obtain a refund.
  • Interfere with the platform's security or operation, including probing for vulnerabilities without authorisation, or introducing malicious code.
  • Harass, threaten, defame or abuse other users, organisers, venue staff or our team.
  • Impersonate another person or organisation, including EventLinqs, or misrepresent your association with anyone.
  • List or promote an event prohibited under the Organiser Agreement, or otherwise use the platform for an unlawful purpose.

We investigate suspected breaches and may suspend access while we do so. Serious matters may be reported to the police or a regulator.

Your Content

You keep ownership of everything you upload, including event descriptions, images, and video. You are responsible for having the rights to use it, including the rights to any photographs, artwork, music and performer likenesses.

By uploading content you grant us a non-exclusive, royalty-free licence to host, store, reproduce, adapt for formatting and display, and publish that content for the purpose of operating and promoting the platform and your event, including in search results, listings, and platform marketing.

This licence ends when you remove the content or close your account, except for copies already distributed in published material, and copies we must keep for legal or record-keeping reasons.

We may remove content that breaches these terms, infringes someone else's rights, or exposes us to legal risk. If you believe content on EventLinqs infringes your copyright, contact legal@eventlinqs.com with enough detail to identify the material.

Our Intellectual Property

The platform itself, including its software, design, branding, and written material, belongs to EventLinqs or our licensors and is protected by Australian and international law. We grant you a personal, non-transferable, revocable licence to use the platform in line with these terms. Everything else is reserved.

You must not copy, adapt, decompile, or create derivative works from the platform, or use our name and branding without written permission, except as needed to promote your own event listed with us.

Availability of the Platform

We work to keep EventLinqs available and fast, and we monitor it continuously. We schedule maintenance outside peak hours wherever we can.

We do not guarantee uninterrupted or error-free service. We are not responsible for interruptions caused by matters outside our reasonable control, including failures at infrastructure providers, network outages, natural disasters, industrial action, or government action.

If an outage on our side stops you completing a purchase, contact us and we will help. If it stops an organiser selling tickets, the remedies in the Organiser Agreement apply.

Consumer Guarantees

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees, or any other right or remedy you have under a law that cannot lawfully be excluded.

For a major failure with the ticketing service we provide, you are entitled to cancel your service contract with us and to a refund of the unused portion, or to compensation for the reduction in value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure is not major, you are entitled to have the problem fixed within a reasonable time, and if it is not fixed, to cancel and obtain a refund.

Liability

Because we are not the provider of the events sold here, we are not responsible for the event itself. Subject always to the consumer guarantees above, we are not liable for:

  • The quality, safety, content or delivery of any event.
  • Injury, loss or damage suffered at or in connection with an event.
  • The acts or omissions of organisers, venues, performers, or other attendees.
  • An event being cancelled, postponed, rescheduled or changed by the organiser, beyond the refund obligations in our Refund and Ticket Policy.
  • Your inability to attend for personal reasons, including illness, travel, or work.

To the extent permitted by law, and except where the consumer guarantees say otherwise, neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or anticipated savings.

To the extent permitted by law, our total liability to you for all claims connected with your use of the platform in any 12 month period is limited to the greater of the total fees you paid EventLinqs in that period, or AUD 100. Where liability arises under a consumer guarantee that can be limited, our liability is limited to resupplying the service or paying the cost of resupply.

Nothing in this section limits liability for fraud, or for death or personal injury caused by our negligence, or any other liability that cannot lawfully be limited.

Suspension and Termination

You may close your account at any time. Closing your account does not cancel tickets you have already bought, or release an organiser from obligations for events already sold.

We may suspend or close your account where you materially breach these terms, where we reasonably suspect fraud or unlawful activity, or where we are required to by law. Except where the matter is serious or urgent, we will tell you first and give you a reasonable chance to put it right.

Where we close an organiser account, funds properly owed for events already delivered remain payable in line with the Organiser Agreement, subject to any refund, chargeback or reserve obligations.

Privacy

We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our Privacy Policy explains what we collect, why, who we share it with, and how to access, correct or delete it.

When you buy a ticket, the organiser of that event receives the attendee information they need to run it. The organiser is a separate entity responsible for its own handling of that information.

Communications

We send transactional messages you cannot opt out of while you hold an account or a ticket, such as order confirmations, tickets, event changes, cancellations and refund notices. These are necessary to deliver the service.

Marketing messages are separate. We only send them where you have opted in, consistent with the Spam Act 2003 (Cth), and every one carries an unsubscribe link that works without logging in.

Disputes and Governing Law

If you have a problem, contact us first at legal@eventlinqs.com. Most matters are resolved quickly this way, and we ask that you raise it with us before starting a formal process.

If we cannot resolve it within 30 days, either of us may refer the matter to mediation administered by the Resolution Institute, with each party bearing its own costs and sharing the mediator's fee equally.

These terms are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria. Nothing here prevents you from bringing a claim in a tribunal or a court that a consumer protection law entitles you to use, or from complaining to a regulator.

Changes to These Terms

We may update these terms as the platform develops or the law changes. For material changes we will give you at least 30 days notice by email or through the platform before they take effect.

If you do not accept a change, you may close your account before it takes effect. The version in force when you bought a ticket continues to govern that purchase. The current version always sits at www.eventlinqs.com.au/legal/terms.

Contact

General support: hello@eventlinqs.com

Ticket and refund enquiries: support@eventlinqs.com

Legal notices: legal@eventlinqs.com, or by post to PO Box 141, Newcomb VIC 3219, Australia.